Camber & MortarFrequently Asked Questions
Renovation work brings questions about dust, timetables, and materials. Here is how we handle work inside your home.
How do you calculate quotes for a renovation project?
We carry out a comprehensive on-site survey to assess the substrate, electrical paths, and masonry. We then build an itemised quotation outlining raw materials, joinery hours, and subcontractor fees with zero hidden contingencies.
How do payments work during the project?
We do not take card payments. We operate on a milestone schedule where payments are settled via bank transfer or cash upon completed inspection of each distinct work stage.
What happens if an issue arises after the project is completed?
We provide a 30-day snagging period following final handover. If a door settles or a plaster line requires touch-up, our tradespeople return promptly to resolve it without additional labour charges.
Do you supply the materials or do we buy them?
We supply all core structural materials including our European oak, lime plasters, and mineral paints directly through trade accounts. If you have chosen specific sanitaryware or lighting fittings, we inspect and install them directly.
Still have questions?
If you have a specific question about your property, send us a message and we will respond within one business day.
Contact Customer Support