Terms and policy record. Reviewed June 2026Back to home

Privacy Policy

Name: Camber & Mortar
Address: 42 Bermondsey Street, London, SE1 3UD, United Kingdom, GB
Telephone: +44 20 8537 9988

Camber & Mortar respects your personal privacy. This policy outlines how we handle the contact details you share with us when requesting an estimate or booking renovation work.

Section · 01

Data Controller

Camber & Mortar operates as the data controller for all personal information collected through this website, our email correspondence, and telephone discussions regarding your building works.

Section · 02

Legal framework

We handle your information in accordance with UK GDPR and the Data Protection Act 2018 alongside the governing regulations of United Kingdom. Should any wording here diverge from statute, statutory law takes precedence.

Section · 03

Data Collected Through the Request Form and Phone

When you complete our contact form or phone our workshop, we collect your name, phone number, property address, email address, and any comments or photographs you provide regarding your renovation project. We gather this data solely to understand your building needs and prepare accurate estimates.

Section · 04

Purposes and Legal Basis

We process your personal information under the legal basis of taking steps to enter into a contract or fulfilling an existing joinery agreement. We use this data to perform site surveys, deliver written quotes, coordinate trades on site, and issue stage invoices upon completion.

Section · 05

Storage Period

We retain client contact details, site notes, and project invoices for up to seven years in order to satisfy statutory United Kingdom tax accounting rules and to honor our twelve-month workmanship guarantee. After this period, records are deleted or destroyed.

Section · 06

Sharing With Staff and Subcontractors

We do not sell, rent, or trade your personal information. Your contact details and address are shared strictly with our employed carpenters and certified specialist trade partners, such as registered electricians or structural engineers, who require site access to complete your renovation.

Section · 07

Your Rights and How to Exercise Them

Under UK data protection law, you have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or ask for your information to be erased where statutory retention obligations allow. To exercise these rights, please write directly to our workshop email address.

Section · 08

Questions about this policy

Write to us at [email protected] or speak with us on +44 20 8537 9988 throughout Mon-Fri 07:30-16:00. We attend to every inquiry within one working day.

Merchant: Camber & Mortar Ltd.
Registered address: 42 Bermondsey Street, London, SE1 3UD, United Kingdom
Email: [email protected]
Phone: +44 20 8537 9988
Working hours: Mon-Fri 07:30-16:00
Registration: Company No. 18337268